Gmail is a widely used email platform worldwide and offers excellent productivity tools.
And it becomes challenging if you face problems such as Gmail not receiving emails or Gmail not receiving some separate emails.
We had a similar problem some days back and found its solution. Here we are going to discuss all of them.
Google Account is just not for email only but works for all G-Suite products such as Google Drive, Google Docs, Google Sheets, Calendars, and others, and you must be aware that only 15GB is allowed as free for an email for the entire G-Suite.
Fix: Gmail Account not Receiving Emails
Let us check the common issue of Gmail not getting emails.
- Consumed 15 GB of free storage
- Spam emails
- Restrictions with filters
- Server issue
Now let us check how to fix these issues one by one.
1. Storage Error
Gmail is among the few email service providers offering you 15GB of storage, and if you are only Gmail user and not using other Google services, then this is just enough.
But if you are using other services such as Google Drive, Photos, and further, then this memory might not be enough for you, so you might face the problem of not receiving emails on your Gmail account.
To check your current storage, view the current storage page and check out the total consumption; if it is already utilized 15GB, there are two ways to still work with that.
Either switch to upgrading storage or transfer files to another Gmail account.
If you don’t wish to spend money on upgrading storage, create a new account, transfer Google Drive data to it, and delete it from the current version. Follow some simple steps here.
- Once you have created a Gmail account, go to Google Drive.
- Select all the files and share them with the new Gmail account you have created and give it access as permission to Is Owner from the Advanced option.
- Now open Google Drive on the newly created account, and navigate to the Shared with me filter on the left sidebar.
- Now all you need to make a new copy of the received data. Right-click and click on Make a copy and rename it.
Now you have successfully transferred all your data to your new Google account. You can delete all the data from your previous Google account to free up space. Now with this, your Gmail will work fine.
If memory consumption is not an issue, you must also check some other fixes.
2. Check Spam Emails
This is probably for those users where Gmail is not receiving separate emails. Sometimes, due to security and privacy, Google detects some unique content and directly moves an email to a Spam email folder.
You may be getting issues just because of this. You can check your Spam emails with the following steps.
- Open your Gmail account.
- From the left sidebar, tap on the Spam email option; if not located, click More and then select.
- Here you can see all your Spam emails that may automatically Google has moved or mover by the user itself.
You might find the email here that you are looking for. But still, there are some other factors also causing this issue.
3. Check Filters Settings
Knowingly or unknowingly, you may have applied a filter to receive emails on your Gmail account. Some of the filters would be word limitations, blocked addresses, etc. You can reset the filters from Gmail settings. Follow some steps here.
- Open your Gmail account and go to the Settings icon on the top right of the account screen.
- Tap the Filters and Blocked Addresses tab and delete the filters option and blocked addresses.
This may fix this issue! Still, the problem is not solved. Then there might be a server issue.
4. Server Issue
When you are using a Gmail account on another email client, such as on iPhone or other Mail services, the server issue might be the problem of not receiving emails on your Gmail account. Let us fix this too.
- Go to your Gmail account and open Settings from the ⚙️ icon.
- Tap on Forwarding and POP/IMAP tab.
- In the “IMAP Access” section, select Enable IMAP.
- Tap on the Save Changes button.
Now change settings on client email and the Incoming Mail (IMAP) Server and Outgoing Mail (SMTP) Server. Check the below table for the latest updates.
Once you have updated this, check out the email list now. I hope this works now.
5. Make Sure Your Gmail Filter Is Set Up Correctly
You’ll need to take action to clean out your inbox when you start getting many unsolicited promotional or spam emails from automated systems. The email you were hoping to receive may have been blocked as spam.
Due to the lack of customization options in the Gmail client for mobile devices, a desktop computer is recommended. Gmail may also be accessed using a mobile device’s web browser if you don’t have access to a personal computer. To see the full version, your browser app must be set to “Show desktop version.”
This is what you should do on your computer:
- To access your account settings, open your Gmail account and select the gear symbol in the upper right corner.
- Find the option to “View all settings” and hit that button.
- To see filters and blocked IPs, choose that option.
- Check the addresses you have blocked and the ones you have used to set up filters.
- To start receiving emails at your desired address, you must first allow them.
We suggest requesting a resend from the sender after removing a filter or blocking an email address. The email should have arrived in your Gmail inbox without any more issues.
These are the four most common issues we have seen for many users. We recommend you check all of them in sequence and hope this fix all your problems.
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